Terms and Conditions

Last Updated: November 7, 2025

Welcome to Grayline Solutions. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing this website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Services

Grayline Solutions provides industrial water treatment chemical programs and related consulting services. All service specifications, pricing, and deliverables are subject to individual written agreements between Grayline Solutions and the client.

3. Use of Website

Permitted Use

You may use this website for lawful purposes only. You agree not to:

  • Use the site in any way that violates any applicable federal, state, local, or international law
  • Transmit any viruses, malware, or other malicious code
  • Attempt to gain unauthorized access to any portion of the website
  • Interfere with or disrupt the website or servers

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Grayline Solutions and is protected by United States and international copyright laws.

4. Product Information

We strive to provide accurate information about our chemical products and services. However:

  • Product specifications may change without notice
  • We do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free
  • All products are subject to availability
  • Actual results may vary based on application conditions

5. Safety Data Sheets (SDS)

Safety Data Sheets for all chemical products are available upon request. It is the client's responsibility to:

  • Review all SDS information before product use
  • Train employees on proper handling procedures
  • Maintain appropriate safety equipment
  • Follow all applicable OSHA regulations

6. Limitation of Liability

To the maximum extent permitted by applicable law:

General Limitations

Grayline Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses resulting from:

  • Use or inability to use our services
  • Unauthorized access to or alteration of your data
  • Statements or conduct of any third party
  • Any other matter relating to the service

Service Limitations

Our total liability for any claim arising from or related to our services shall not exceed the amount paid by the client for the specific services giving rise to the claim during the twelve (12) months preceding the claim.

7. Warranties and Disclaimers

AS-IS Basis

The website and all services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied.

No Warranties

We disclaim all warranties, including but not limited to:

  • Implied warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy, reliability, or completeness of information

Results Not Guaranteed

While we strive for optimal results, we do not guarantee specific outcomes from our chemical treatment programs. Results may vary based on site-specific conditions, water chemistry, operational practices, and other factors beyond our control.

8. Indemnification

You agree to indemnify, defend, and hold harmless Grayline Solutions, its officers, directors, employees, and agents from any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Your use of the website or services
  • Your violation of these Terms and Conditions
  • Your violation of any rights of another party
  • Improper use or handling of chemical products

9. Third-Party Links

This website may contain links to third-party websites that are not owned or controlled by Grayline Solutions. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by use of such content available through such websites.

10. Service Agreements

These Terms and Conditions govern use of our website. Actual service provision is subject to separate written service agreements, which shall take precedence over these general terms in case of any conflict.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, United States of America, without regard to its conflict of law provisions.

Jurisdiction

Any legal action or proceeding arising under these terms shall be brought exclusively in the state or federal courts located in Midland County, Texas, and you hereby consent to personal jurisdiction and venue therein.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes indicates your acceptance of the new Terms and Conditions.

We will update the "Last Updated" date at the top of this page when changes are made. We encourage you to review these Terms periodically.

13. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Grayline Solutions regarding use of the website and supersede all prior agreements and understandings, whether written or oral.

15. Contact Information

For questions about these Terms and Conditions, please contact us:

Grayline Solutions Based in Midland, Texas Website: https://graylinesol.com Email: [Contact form available on website]

16. Force Majeure

Grayline Solutions shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

17. Waiver

No waiver of any term or condition of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition, and any failure to assert a right or provision under these terms shall not constitute a waiver of such right or provision.